Our customer service (Guest Services) is available by email at cs@stahljewels.com
Our you can call our representatives directly at (561) 350 5533
Guest Services are available: 09:00 – 17:00, EST (US). M – F.
Excluding holidays and days of hurricane emergency.

Return Policy

1. A refund will be made to the purchaser upon request, if payment has been received by Stahl from the purchaser, within 15 calendar days from date of purchase accompanied by a sales receipt.
2. Returns made beyond 15 calendar days up to 30 days qualify for a store credit or exchange accompanied by a sales receipt.
3. Articles are accepted for credit or exchange in the U.S. if returned in saleable condition within 30 days, accompanied by a sales receipt.
4. Shipping and handling is not refunded.
5. Returns may be sent to our Guest Service Center.
6. A return code should be requested from our shipping department by emailing returns@stahljewels.com
7. Gift recipients are entitled to a nonrefundable merchandise credit.
8. Returns must be made in the box in which they were shipped, undamaged, unworn, to qualify for a refund, exchange or credit.

Returns may be sent to our Customer Service Center at:

STAHL JEWELS
ATTN: Returns
P.O. Box 970334
Boca Raton, Florida 33497-0334

Returns must be accompanied by a return code available at returns@stahljewels.com